Do you offer returns or refunds?
We do not offer refunds. Exchange is allowed within 48 hours of delivery (terms apply)
Do you offer Cash on Delivery (COD)?
No. We accept prepaid orders only via UPI / Bank Transfer.
How can I request an exchange?
Please share within 48 hours:
Order details
Clear photos
Unboxing video (mandatory for damage claims)
Are sale items eligible for exchange?
No. Sale/discounted items are not eligible for exchange.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
Why is there slight colour difference?
Due to lighting and screen resolution, slight colour variation may occur.
Are handloom or zari irregularities defects?
No. Minor weaving variations are natural characteristics of handcrafted sarees.
Who pays for exchange shipping?
Customer bears return courier charges. Reshipping charges may apply.
How long does dispatch take?
Orders are usually dispatched within 2–3 working days after payment confirmation.
How long does dispatch take?
Orders are usually dispatched within 2–3 working days after payment confirmation.
